Frequently Asked Questions
Common questions before subscribing and while using the service
About the Service
What is Samurai VPN?
Samurai VPN is a VPN app for iPhone & iPad using the VLESS + XTLS-Reality protocol. It protects your traffic with advanced encryption and keeps your privacy safe on any network, including public Wi-Fi. Download it on the App Store; from ¥1,000/week, with a 3-day free trial on all plans.
What's the difference between a VPN and VLESS?
Traditional VPNs (like OpenVPN) tunnel all traffic, while VLESS combined with XTLS-Reality protects communications with lighter, more advanced encryption. This delivers both high speed and strong privacy protection.
What devices are supported?
iPhone & iPad (iOS) only. Download the Samurai VPN app from the App Store to get started.
Pricing & Payment
What are the pricing plans?
Weekly (¥1,000/week), Monthly (¥1,980/month), and Yearly (¥18,000/year) — 3 plans. All are App Store in-app subscriptions with a 3-day free trial.
What is the free trial?
The first 3 days after subscribing are free. Cancel during the free period and absolutely no charges will apply.
What payment methods are accepted?
An App Store in-app subscription (auto-renewing). Payment is handled through your Apple ID. We never receive your credit card information.
How do I cancel?
On your iPhone or iPad, open Settings → [your name] → Subscriptions, select Samurai VPN, and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period. Refunds are handled by Apple per App Store policy.
Connection
Where can I find my connection info?
When you subscribe in the app, the connection details are imported into the app automatically. There is no need to manually configure a
vless:// link.I can't connect
1. Check that your subscription is active
2. Verify your internet connection is working
3. Make sure the app is up to date
4. Confirm you allowed the VPN configuration
If the issue persists, please contact us.
2. Verify your internet connection is working
3. Make sure the app is up to date
4. Confirm you allowed the VPN configuration
If the issue persists, please contact us.
What about connection speed?
No Bandwidth Limits. Enjoy smooth video streaming and video calls thanks to Japan-based servers and the lightweight VLESS protocol.
Are connection logs recorded?
We do not log communication content. Only anonymous traffic volume statistics are collected for service quality improvement.
Security
What encryption is used?
Uses XTLS-Reality. Advanced encryption protects your communications and delivers strong privacy alongside high speed.
Can I use it on multiple devices?
With one subscription you can use it on multiple iPhones and iPads signed in to the same Apple ID. Please use within your household.
Didn't find your question?
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